Facebook is the top social network in India, both in terms of users (18 Million) and page views (4.25 billion). In India, a lot of brands are investing in the network to engage users and drive conversations. But the question is: How many of these brands are using Facebook to its optimum level? It isn’t [...] Read more »
The Brand that doesn’t use Social Media Tops Social Brands List
Which is the brand that doesn’t use social media but is frequently mentioned on Twitter and Facebook? It’s Apple and it dominated the social brands list again. The Vitrue 100 annually ranks the most social brands by analyzing online conversations in the online social space. The result: Apple flooded the list with its products, taking [...] Read more »
The Social Path to Organizational Transformation
Social media and marketing have become synonymous over the years. At the same time, social media is placing the customer back in customer service. Each movement represents important and overdue (r)evolutions within business, but this is just the beginning. With every step toward progress we make in social media, we uncover what’s necessary to make [...] Read more »
Gmail App Learns 44 New Languages
The HTML5 version of the mobile Gmail app hasn’t exactly been friendly towards non-American users to date; English (and indeed what Google calls "U.S. English") was the only language in which it was available. Now, however, Google’s addressed the problem in a big way. Today, there are 44 new languages on the figurative table, and [...] Read more »
Will Facebook’s New Social Inbox Get Businesses Using Personal Profiles More?
Facebook made its big "email" announcement, and yes, you will be able to get an @facebook.com email address." It’s not all about email, however, as CEO Mark Zuckerberg explained. It’s about "seamless" integration across email, IM, SMS, and all these ways of communication. Will use Facebook’s new messaging system? Do you want a Facebook email [...] Read more »
Sprout Social provides Awesome Social Media Tools for Businesses
Listen, track and engage. These are the three basic social media guidelines for businesses. But aren’t there just too many conversations to listen on the web? These conversations come in different form – Facebook updates, Tweets and blog posts. How are we supposed to make sense out of these data? That is why we need [...] Read more »
Analytic.ly Provides Real-Time and Historical Twitter Analysis
For brands, developers and curious users, PeopleBrowsr is rolling out an interesting new tool. Analytic.ly helps people and companies “visualize, study and measure” Twitter conversations happening all over the web through general and custom reports and graphs. Topics and trends are stored and indexed, so researchers (be they corporate or otherwise) can get data on [...] Read more »
Etacts Transforms Your Gmail into a Contact Management Hub
Etacts, which just presented earlier today at Y Combinator’s Demo Day, is an attempt to bring advanced customer relationship management to your personal contacts list via a few simple features and a slick Gmail integration. Let’s all just agree: Contact management is a pain in the butt. You want to keep in touch with your [...] Read more »